Frequently Asked Questions
Q: Why did you name your product "Crapola"?
A: When you add the first two letters of the word 'cranberry', the first two letters of the word 'apple', and the last three letters of the word 'granola', you get "Crapola"! Genius, isn't it?
Q: Does Crapola need to be cooked? How do I eat it?
A: Our granola is intended to be enjoyed as a cold cereal. It's fully baked and ready to eat right out of the bag. Go ahead, just try a little handful when nobody is looking. Otherwise, try it for breakfast - just add milk and enjoy. Lots of folks tell us they like Crapola with yogurt and/or fresh fruit. It can also be prepared as a hot cereal with equal parts boiled water or steamed milk. Some of our adventurous customers occasionally tell us about creative ways they have incorporated Crapola into baked goods, dessert toppings and even salads.
Q: Is your granola gluten free?
A: Our granola is made with gluten free ingredients. Those with severe gluten problems should note that we bake bread and other items containing gluten in the same facility. Great care is taken to prevent allergen cross contact. Ingredients containing major allergens are stored separately, and production of different products occurs at different times or in separate locations within our kitchen. We clean all surfaces and equipment for each production run, though there is still the possibility of trace gluten contamination via airborne particles of flour.
Q: Your package says that Crapola "makes even weird people regular". How much should I eat?
A: Crapola is not medicine, and it's not a dietary supplement. You can eat it just like any other cereal. Don't be afraid of the name. Crapola is simply a good source of fiber, which is an important component in a healthy diet. If you would like to learn more about dietary fiber, we recommend this link: http://www.mayoclinic.com/health/fiber/NU00033 . Remember the three pillars of regularity: adequate hydration, exercise, and dietary fiber intake. The recommended serving size of Crapola is 1/2 cup. That's a good place to start. Our dog once ate an entire bag and he lived happily ever after (by the way, fiber makes even dogs regular, too).
Q: Where can I find the nutrition information for your granola?
A: Ingredients are listed for each product on that item's page.
Q: Where do babies come from?
A: Go ask your mother.
Q: Why does your granola cost more than cereal from bigger name brands?
A: We make artisan-quality granola. Our price reflects the use of premium ingredients and small batch production.
Q: Do you ship outside the United States?
A: It's amazing to us that people all around the world want our granola. It is technically possible to ship our product to international destinations, but the cost of shipping is more than the cost of the product itself.
Q: Are you open to the public?
A: Yes! We are now open to the public at our flagship production facility. Please visit us at 402 E Sheridan St in beautiful Ely, Minnesota.
Q: When will my order ship?
A: We ship orders as soon as we can, usually within 24 hours. We have a limited supply of bulk granola on hand. Rather than making a lot of product ahead of time and using older stock to fill orders, we prefer to make fresh product for incoming orders. It gives you the freshest granola possible. You will receive an email notification when your order ships, as well as when it is delivered.
Q: How will my order ship?
A: Most orders ship via USPS priority mail. We gladly ship to PO boxes and APO/FPO addresses. Larger orders usually ship with UPS. If you have a preference for a certain carrier, please let us know in the comment section when you're checking out.
Q: What is the shelf life?
A: We mark every bag of granola (on the back, near the top) with a "best by" date six months from the day it's made. We guarantee an unopened bag to remain fresh for that long. If you have opened the bag, we recommend that you reseal the zip seal at the top, and consume the bag within a few weeks. Once the bag is opened, exposure to the air (especially warm/humid air) will affect freshness.